Our Commitment to Value at WATCH Purchase

At WATCH Purchase, we are proud of our reputation as a premier destination for authentic timepieces at the most competitive prices globally. Our dedicated merchandising teams continually monitor the market to ensure our clients receive the best possible value.

We are so confident in our pricing strategy that we offer a comprehensive price guarantee on our curated collection. If you find a lower advertised price for an identical item, we won’t just match it—we’ll strive to beat it.

How Our Guarantee Works

1. Identify Your Timepiece

Ensure the product is an in-stock, identical model (identical brand, reference number, and movement) currently available on our webshop.

2. Submit Your Request

Contact our concierge team via email. To expedite your request, please include:

• Competitor’s URL: A direct link to the active product page.

• Model Reference: The specific item number or name.

• Price Proof: A clear indication of the lower advertised price.

3. Verification & Adjustment

Once our team verifies that the competitor’s offer aligns with our guidelines, we will honor the price match at our discretion. If your request is submitted within 10 days of your purchase, we will gladly refund the difference directly to your original payment method.

Guidelines & Limitations

To maintain the integrity of our service and ensure we are comparing “like-for-like” luxury retail experiences, the following conditions apply:

• Market Validity: The competitor’s price must be live and verifiable at the exact time of our team’s review.

• Authenticity & Condition: The product must be brand new, identical in reference, and in stock at the competing retailer.

• Total Landed Cost: Competitor prices often include inflated shipping or hidden handling fees. We reserve the right to verify the final “landed” price (including shipping and insurance) to ensure a fair comparison.

• Proof of Purchase: For adjustments requested after a sale, a copy of your WATCH Purchase digital receipt is required.

Exclusions

While we strive to match every legitimate price, this guarantee does not apply to:

• Second-Hand Market: Items that are pre-owned, refurbished, open-box, or from “grey market” auction sites.

• Liquidation Events: Clearance, closeout, or “going out of business” sales.

• Member-Only Pricing: Private club rates, loyalty points, or “invite-only” promotional codes.

• Typographical Errors: Pricing errors on competitor websites or “lightning/flash” doorbuster deals.

• Incentivized Offers: Prices resulting from mail-in rebates, credit card offers, or “gift with purchase” bundles.